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The City Manager is appointed by the City Council to carry out its policies and oversee the day-to-day operations of the city. 

This includes hiring and leading city staff, ensuring the efficient delivery of city services, managing the city’s budget, and making it easy for community members to access information about their local government. Learn about the council–manager form of government. 

Meet your City Manager 

Over the next 15 years, I worked closely with every city department—first as HR Director, then as Assistant City Manager—gaining a deep appreciation for the role local government can play in making our community stronger, safer and more connected: 

• Keeping our community safe and responding quickly to 9-1-1 calls for help 
• Providing beautiful parks and trails 
• Ensuring our infrastructure is well maintained 
• Creating programs and events that bring our community together 
• Supporting local businesses and a healthy economy 
• And so much more! 

Our organizational values 

While our city team brings a wide range of skills and backgrounds to their work, we are united by the values that guide how we serve: 

• Customer Service – Be a problem solver: We listen, look for solutions and make it easy for people to get what they need without unnecessary red tape. 
• Fiscal Responsibility – Operate like an efficient business: We manage tax dollars carefully, focusing on efficiency, smart solutions and long-term value. 
• Teamwork – Be good partners: We believe the best results come when we work in partnership with our residents—listening to your ideas, understanding your priorities, and solving challenges together. 
• Professionalism – Build to last: We plan carefully, maintain high standards and focus on improvements that will benefit San Marcos for years to come. 

I invite you to get involved in your city and explore the many programs and services available to you. And I hope you’ll share your feedback about the services we provide. Please reach out any time! 

Michelle Bender 
City Manager