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Resources for manufactured home park communities

California Department of Housing & Community Development

The State of California designated a mobilehome ombudsman within the Department of Housing and Community Development to provide public assistance in handling and coordinating the resolution of problems and complaints relating to residing in manufactured homes.

Mobilehome Assistance Center: The Office of the Mobilehome Ombudsman

(916) 263-4742
MHAssistance@hcd.ca.gov

Mobile Home residency law

State law covering landlord/tenant Mobilehome Residency Law, requirements for operating a park under the Mobilehome Parks Act and owner's rights and obligations regarding manufactured home registration and titling.

Legal assistance and mediation

Landlord/tenant issues between park owners and residents are managed through civil court proceedings. The following local resources offer no- or low-cost assistance:

Legal Aid Society of San Diego, Inc.

Elder Law & Advocacy | San Diego and Imperial Counties

San Diego Volunteer Lawyer Program
707 Broadway, Suite 1400, San Diego, CA 92101
(619) 235-5656 | www.sdvlp.org

National Conflict Resolution Center (Main Office)

530 B Street, Suite 1700, San Diego, CA 92101
(619) 238-2400 | www.ncrconline.com

San Diego County Small Claims Court Advisor

(858) 634-1777 (Mon to Thurs | 8:30 am to 12:30 pm, 1:30 to 4:30 pm);
24-hour recording: (858) 634-1900

Resident advocacy groups

Golden State Manufactured Home Owners League (GSMOL), Region 7

San Marcos Mobilehome Resident Association (SMMRA)

Educational Community for Homeowners (ECHO)

City of San Marcos resources

The City of San Marcos has limited authority under state law to enforce issues affecting private- and resident-owned manufactured home parks.

The City has authority to assist with the following issues:

• Review of rent increases, only if a petition is submitted by 51 percent of affected residents.
• Health and safety issues affecting a park that constitute a public nuisance.

The City does not have the authority to intervene in issues such as:

• Requests for an interpretation of leases or other park correspondence.
• Providing legal advice.
• Billing disputes or monetary claims against the manufactured park corporation.
• Disputes between residents and park owners.

Rent review

The San Marcos Mobilehome Rent Review Commission receives, reviews and holds hearings on petitions relating to space rent increases filed by at least 51 percent of affected park residents. The goal is to protect home owners and residents from unreasonable increases while allowing park owners to receive a fair rate of return on their investment as required by the courts. These protections do not apply to accord agreements or rental agreements exceeding 12 months. For more information about the SMMRRC, call (760) 744-1050.

Health and safety/public nuisance issues

The City is authorized to enforce certain health and safety issues affecting manufactured home parks common areas which constitute a public nuisance. Examples of such issues that should be reported to the City include, but are not limited to, those relating to fuel, gas, oil, water, electrical, mechanical, sewage connections, construction, plumbing installations, roadways and grading.

To report a health and safety concern, visit the City's online "Report a Concern" portal at www.san-marcos.net/reportaconcern or call
(760) 744-1050.

Prescription drug disposal

County of San Diego Sheriff's Prescription Drop-Off Box
San Diego County Sheriff's San Marcos Station
182 Santar Place, San Marcos, CA 92069
Monday to Friday, 8:00 am to 4:30 pm